# FAQ

### **How do you calculate the rarity?**

We use normalized frequencies of the token's traits. This is the standard approach for calculating rarity in the NFT space.

### **Are the charts live, or do I need to refresh?**

All the charts you see on the page are live. No need to refresh - it's being synced under the hood.

### **What features do you plan to add?**

There's plenty coming! Join our [discord](https://discord.gg/baqHnJ4rbW) for more info.

### **Why can't I find a project?**

At the moment, we decide which projects to feature in NFTEye.\
Join our [discord](https://discord.gg/baqHnJ4rbW) to find upcoming collections or request a new one to be included.

### **Which chains are supported?**

At the moment, we support only Ethereum. We'll be adding more chains in the future.

### Who is the team behind NFTEye? 

Team consists of distributed system & big data experts, data scientists, and NFT degens. We also closed our seed funding early this year to make sure we are well funded. This round is backed by renowned VCs including Sky9 Capital, IMO Ventures, NGC Ventures, Smrti Lab, and Old Fashion Research.

### What's the difference between single pass and multi passes?

For Mint bot: 

Single pass holders only have one private node option, multi pass holders will have multi node options to choose. And Auto Gas Feature which can speed up your transactions with one click will open to multi pass holders only. 

For Auto Bidding: 

Single pass holders make bids up to 2 collections at the same time, Holders of 2 passes can can make 4 collection While holders of 3 passes can make 6 collections at the same time. Max to auto bid 10 collections at the same time. 

For Auto Snipe:

Single pass holders make auto snipe up to 2 collections at the same time, holders of 2 passes can make 4 collection at the same time. Max to auto snipe 10 collections at the same time. For partner programs, holders of multiple passes will have a higher chance of getting whitelisted and airdropped. 

For partner programs, holders of multiple passes will have a higher chance of getting whitelisted and airdropped. For some features like AI Price Prediction, auto listing, multi pass holders getting first dibs. And we plan to open a point system, which is a way to reward for holding multiple.

### **How can I get in touch with the team?**

You can reach us through a [Twitter](https://twitter.com/nfteye_io) DM or in our [discord](https://discord.gg/baqHnJ4rbW) server.


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